Business and Professional Skills
Arborist Certification Prep Course
(48 hours, 16 class sessions). Learn fundamental knowledge and skills to assist you in developing and maintaining effective tree health care programs. Tree care professionals can use this course to prepare for the Certified Arborist Certification Exam offered through the International Society of Arboriculture. You will learn about: Tree Biology, Safe Work Practices, Pruning, Climbing & Working in Trees, Tree Identification & Selection, Soils & Water Management, Tree Nutrition & Fertilization, Tree Installation & Establishment, Tree Assessment & Risk Management , Plant Disorders & Their Diagnosis, and Plant Health Care. Event Planning Successful events require planning, coordination, and management. Pull off your next event like a pro! In three nights of class, you will learn about the event management process and best practices. You will learn how sponsorships work and how to identify potential sponsors. You will learn how to identify, prioritize, select, coordinate, and evaluate all the elements that go into the production of a truly professional event. And, finally, you will create an actual event plan utilizing all your new skills. Insurance Industry: Property & Casualty Professional Education Professional development and training for employees currently working in the insurance industry or those wanting to explore this career area. This program focuses on developing practical skills in key areas related to successfully working in today’s insurance industry. It provides an excellent opportunity for those with limited experience to move beyond the basics, and it is also beneficial for seasoned veterans who want to enhance their skills in areas where there has been significant change. For more information and a class start date, contact program manager Rosie Rosco, 562-2552. Leadership Solutions! People respond to their managers; they follow their leaders. Leadership is something that must be cultivated and developed at every level in an organization. An organization may designate you to fill a formal position as a supervisor or manager, however no one can make you a leader. You have to earn it. This program gives you the tools to refine and develop your leadership skills. The course utilizes a leadership personal assessment, one-on-one coaching and covers five key leadership skills essential for supervisors, managers and business owners. Ideal as on on-site customized course. Call Dian Scott at 208-5622012 for more information on bringing this course on-site. Supervision Keys to Success Supervisors today are constantly being challenged to find ways to meet the demands of rapidly changing organizational structures, workforces, business demands, and competition. Gain a clear understanding of what and how you need to develop to be an effective supervisor. The Supervision Certificate Program covers the essentials needed to transition from an excellent performer to a competent supervisor. Each topic is a 3 hour session:
Who Should Attend?
Workplace Harassment This online course prepares employees to deal with difficult workplace issues by focusing on “gray areas” of interpersonal behavior and the law. - What is and what is not unlawful harassment? - Where is the line drawn between consensual dating and harassment? - Are employees allowed to display in the workplace materials demonstrating their religious beliefs? - Can a customer or a vendor's conduct toward employees cause unlawful harassment? - Do harassment rules apply at organization parties or off-site events? - When is a hug or a shoulder rub appropriate in the workplace? Dates and Fees: Call Shawna for more information at 208.562.2029 Workplace Spanish for... (30 Hours, 12 Sessions) Learn to communicate simply but effectively with your Spanish-speaking clients, customers, and co-workers! It's easier than you think--no grammar, no alphabet to memorize, no rules to study. Learn key phrases and terms for business, and with the help of your instructor and our easy-to-use manual and audio CD, you'll master Spanish pronunciation and be able to engage in short conversations on topics such as: meeting & greeting, numbers and times, days and dates, directions, real estate and financing terminology, applications, deposits and more. The Workplace Spanish class is offered for these specific career areas: Healthcare, Construction, Realtors, Pharmacists, Police Officers, Car and Truck Dealers, and Landscapers. Work Smart: Four Personality Styles One Solution Learn about yourself and the key people in your life by using the True Colors personality style assessment tool. You will gain insight into how the 4 styles differ in the ways they process information, make decisions, and interact with the world around them. These insights will help enhance your communications, your personal and professional relationships, and your ability to motivate yourself and others. Every day employees are spending more and more time working in team and group situations, but few have ever received any training on positive group dynamics.
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